Add Patra’s DNS records at OVHcloud

Is your DNS at OVHcloud?

OVHcloud manages your DNS if your domain’s nameservers look like dns10.ovh.net and ns10.ovh.net. Your Patra panel shows the DNS host it found: open Domains in your admin console, then your domain.

Open your DNS settings

1. In the OVHcloud Control Panel, open Web Cloud, then Domain names.
2. Select your domain, then the DNS zone tab.

Add the records

For each record in your panel, choose Add an entry, pick the plain type your panel shows, fill in the fields, then choose Next and Confirm. Fill in the fields like this:

Type

The plain type your panel shows (TXT, CNAME, MX or SRV). Skip OVHcloud’s special SPF, DKIM and DMARC forms

Sub-domain

The short name your panel shows. For the domain itself, leave it empty

Target (Value for TXT)

The value your panel shows. For CNAME and MX records, add a dot at the end

Priority

For MX records, the priority your panel shows. The Outlook SRV record also has a weight and a port: copy each from your panel

TTL

Leave the default

1. Add the records under Required first, then the ones under Recommended for better delivery.
2. Already have an SPF record (a TXT record on your domain that starts with v=spf1)? Edit it instead of adding a second one. See Tips.
3. Leave the MX record for your domain itself until you go live (below).
4. Press Verify in your panel. It also keeps checking by itself while the page is open, and we email you when your domain is verified.

• The final dot. End the target of CNAME and MX records with a dot. Without it, OVHcloud adds your domain to the end of the target.

Go live at OVHcloud

When your team is ready to receive mail at Patra, switch your MX record. Use the MX record your panel lists under At go-live.

1. Delete OVHcloud’s MX records for your domain itself (its own email uses names ending in mail.ovh.net).
2. Add an MX entry with an empty Sub-domain, then the Priority and Target from your panel, with a dot at the end of the target.

Your panel shows Watching for the switch, then confirms when mail for your domain is coming to Patra. Read Go live for what happens next.

Tips

• OVHcloud notes that zone changes can take up to 24 hours.

Only one SPF record. A domain can have only one SPF record (a TXT record that starts with v=spf1). If you already have one, don’t add a second. Instead, edit the one you have: copy the part of your panel’s SPF value that starts with include: and paste it just before the ~all or -all at the end. For example, v=spf1 include:_spf.google.com ~all becomes v=spf1 include:_spf.google.com include:… ~all, with the include from your panel in place of include:…. Once you’ve moved, remove your old provider’s include if it no longer sends mail for you.

The name field. Most DNS hosts add your domain to the name for you, so type only the short part: _dmarc, not _dmarc.yourcompany.com. Your panel already shows names in this short form. For the domain itself, type @, or leave the field empty if your host asks you to; your panel shows which. If the checker shows your domain twice in a name, remove it from the name.

Related: Add your domain’s DNS records · Go live · Other DNS hosts

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