Patra

For agencies, IT providers and resellers

Sell business email under your own brand.

Buy one storage pool, give each client the storage they need, and look after every account from one console, with your name, logo and colour on it.

Tell us about your business and your clients. We set up your partner account and send you an invitation.

  • One pool for every client

    Your partner pool covers your own team and all your clients. Give each client storage from it, and change it whenever you need to.

    Unlimited mailboxes, within fair use
  • Your brand where clients manage email

    Your name, logo, colour and support address on your clients’ admin console, sign-in page and setup pages, and in the emails they get from us.

    Branded console
  • You set the price

    We bill you for your pool. You bill your clients however you like.

    Your own pricing

From first client to fiftieth. Same console.

  1. Step 1: Apply

    Write to us about your business. We create your partner account and email you an invitation.

  2. Step 2: Choose your pool

    One partner pool covers your own mailboxes and every client’s.

  3. Step 3: Add your brand

    Upload your logo, then set your colour, your name and the support address your clients see. Your clients sign in on a page with your brand.

  4. Step 4: Add clients

    Give each client a name, storage from your pool and, if you like, their domain. We email their admin an invitation that works once, for 7 days.

  5. Step 5: Look after them

    Open any client’s console to add domains and users, change their storage, or suspend and resume them. Everything you do is recorded under your name.

Your brand, where your clients look.

Here’s what your clients see today.

Where your clients see your brand and where they still see Patra
WhereWhat your clients see today
Admin console and its tab titlesYoursYour name, logo and colour
Sign-in pageYoursA sign-in page with your brand
Emails to your clientsYoursYour name as the sender, sent from our no-reply address
Setup, invitation and DNS pagesYoursYour brand
Apple settings profileYoursYour name
Web addresses of the console, sign-in, setup and DNS pagesPatrapanel.trypatra.com
Email password help pagePatra
Spreadsheet (CSV) downloadsPatraIn the file names
WebmailPatra
Server names in mail appsPatramail.trypatra.com
DNS records your clients addNot yoursValues such as mail.trypatra.com, and our email-delivery provider’s host names
Authenticator app entryPatra
Calendar invitations and remindersNot yoursThe emails the webmail calendar sends, and the page invitees reply on, carry a third-party logo

This table shows what’s true today. Billing emails between you and us carry the Patra name.

Pools sized for your client base.

Partner pools start at 75 GB of storage, shared by you and all your clients, with unlimited domains and mailboxes within fair use. Pay monthly or yearly. Prices on request.

  • One daily sending totalIt covers you and all your clients together. Each recipient counts as one email.
  • Per-address limitsEach address can also send to up to 400 recipients an hour.
  • Storage per clientGive each client storage from your pool, and change it at any time.

A few ground rules

  • Our Acceptable Use Policy applies to every client: person-to-person business mail only, with no newsletters, marketing or cold outreach.
  • You’re responsible for how your clients use the service, and you’re their first point of contact for support.
  • Reselling needs a written agreement with us, which we agree with you before your partner account goes live.

Ask about partner pools

Questions, answered.

Something else? Write to hello@trypatra.com.

Do my clients see the Patra name?

Their admin console, sign-in page, setup pages and our emails show your brand. The web addresses, the password help page, webmail, the DNS records they add and the server names in their mail apps still show Patra today, and the DNS records also name our email-delivery provider. Calendar invitations and reminders from webmail carry a third-party logo.

Who supports my clients?

You do: they see your support address. We support you at hello@trypatra.com.

How does billing work?

We bill you for your pool through Paddle, our merchant of record. Your clients get no bill from us; you charge them at your own prices.

Can I move existing clients to Patra?

Yes. Add the client and their domain. Once their MX record points to Patra, each person can import their old mail from Gmail, Zoho, Yahoo and other IMAP providers. See how switching works.

Can I manage a client’s account for them?

Yes. Open their console from your client list. Everything you do is recorded under your name.

Can I start with one client?

Yes. Start with a pool and add clients when you’re ready.

Become a Patra partner.

Tell us about your business and we’ll set up your account.