Add Patra’s DNS records at GoDaddy
How to add the records from your Patra panel at GoDaddy. Keep the panel open in another tab: it lists your exact records, with copy buttons.
Is your DNS at GoDaddy?
GoDaddy manages your DNS if your domain’s nameservers end in domaincontrol.com. Your Patra panel shows the DNS host it found: open Domains in your admin console, then your domain.
Open your DNS settings
- Sign in to GoDaddy and open your Domain Portfolio.
- Select your domain, then DNS.
Add the records
Copy each record exactly as your Patra panel shows it. Open Domains in your admin console (the Patra panel), then your domain. The panel lists every record your domain needs, with its type, name and value in your DNS host’s own words, and a copy button for each. The records, and how many there are, depend on your domain, so always work from the panel.
For each record in your panel, choose Add New Record, pick the Type, fill in the fields, then choose Save. To add several at once, use Add More Records, then Save All Records. Fill in the fields like this:
- Type
- The type your panel shows, such as TXT, CNAME, MX or SRV
- Name
- The short name your panel shows: GoDaddy adds your domain for you. For the domain itself,
@ - Value
- The value your panel shows
- Priority
- For MX records, the priority your panel shows. The Outlook SRV record also has a weight and a port: copy each from your panel
- TTL
- Leave the default
- Add the records under Required first, then the ones under Recommended for better delivery.
- Already have an SPF record (a TXT record on your domain that starts with
v=spf1)? Edit it instead of adding a second one. See Tips. - Leave the MX record for your domain itself until you go live (below).
- Press Verify in your panel. It also keeps checking by itself while the page is open, and we email you when your domain is verified.
Go live at GoDaddy
When your team is ready to receive mail at Patra, switch your MX record. Use the MX record your panel lists under At go-live.
- Delete the MX records of your old email for your domain itself. GoDaddy’s own email usually uses names ending in
secureserver.net; Microsoft 365 from GoDaddy uses names ending inoutlook.com. - Add the MX record from your panel: Type MX, then the Name, Value and Priority exactly as shown.
Your panel shows Watching for the switch, then confirms when mail for your domain is coming to Patra. Read Go live for what happens next.
Tips
- With Domain Protection on, GoDaddy asks for a verification code before it saves changes.
- GoDaddy says most changes take effect within an hour, and can take up to 48 hours.
Only one SPF record. A domain can have only one SPF record (a TXT record that starts with v=spf1). If you already have one, don’t add a second. Instead, edit the one you have: copy the part of your panel’s SPF value that starts with include: and paste it just before the ~all or -all at the end. For example, v=spf1 include:_spf.google.com ~all becomes v=spf1 include:_spf.google.com include:… ~all, with the include from your panel in place of include:…. Once you’ve moved, remove your old provider’s include if it no longer sends mail for you.
The name field. Most DNS hosts add your domain to the name for you, so type only the short part: _dmarc, not _dmarc.yourcompany.com. Your panel already shows names in this short form. For the domain itself, type @, or leave the field empty if your host asks you to; your panel shows which. If the checker shows your domain twice in a name, remove it from the name.
Related: Add your domain’s DNS records · Go live · Other DNS hosts
Product names are trademarks of their owners. Patra isn’t affiliated with them.
