Patra
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Pricing

One price for your whole team.

Choose how much storage your account needs. Everyone shares it, with unlimited domains and mailboxes and every feature on every plan.

  • Free for 14 days
  • No payment needed to start
  • Prices in USD, plus applicable tax

Plans

  • 10 GB

    US$35a year

    For your whole team, plus applicable tax

    For example: 2 people at 5 GB each, or 8 at 1 GB

    • 10 GB shared by everyone
    • Unlimited mailboxes and domains
    • Send to 400 recipients a day, shared by your team
    Start free with the 10 GB plan

  • 25 GB

    US$49a year

    For your whole team, plus applicable tax

    For example: 5 people at 5 GB each, or 12 at 2 GB

    • 25 GB shared by everyone
    • Unlimited mailboxes and domains
    • Send to 600 recipients a day, shared by your team
    Start free with the 25 GB plan

  • 50 GB

    US$79a year

    For your whole team, plus applicable tax

    For example: 10 people at 5 GB each, or 20 at 2 GB

    • 50 GB shared by everyone
    • Unlimited mailboxes and domains
    • Send to 1,000 recipients a day, shared by your team
    Start free with the 50 GB plan

Need more than 50 GB?

More storage is available on request. Tell us how much mail your team keeps.

More storage
  • Billed yearly. Prices are in US dollars, plus applicable tax. Paddle, our merchant of record, shows your local currency at checkout where available and adds any tax that applies.
  • Online payments are in test mode for now: if you subscribe, the payment is simulated and no real money is charged.
  • “Recipients a day” is the total for your whole account, and each recipient counts as one email: a message to 3 people counts as 3. Each address can also send to up to 400 recipients an hour and 1,000 a day.
  • Adding people doesn’t change your price. You move up only when you need more storage or sending.

Everything included. On every plan.

  • Unlimited domains and mailboxesWithin fair use: 1,000 mailboxes and 100 domains
  • Aliases, groups and a catch-allGroups cost nothing extra
  • Webmail and contactsWebmail in any browser, with your address books
  • Any IMAP mail appMail on iPhone, iPad, Mac, Android, Outlook and Thunderbird, with setup pages
  • Admin consoleCSV bulk add, setup links and per-mailbox limits
  • Guided DNS setupRecords in your host’s words, a checker and a share link
  • Mail importFrom Gmail, Zoho, Yahoo and other IMAP providers
  • Delivery dashboardBounces and spam reports, with automatic protection
  • Spam and phishing filteringOn all incoming mail
  • Backups every 6 hoursKept 35 days, plus 14 days of point-in-time recovery
  • Two-step sign-in for adminsWith backup codes
  • Email supportWrite to hello@trypatra.com

Unlimited, explained in plain words.

“Unlimited” comes with a few clear limits that keep the service fast and everyone’s mail trusted.

  • Real people, real businesses

    Up to 1,000 mailboxes and 100 domains per account. Need more for a real business? Ask us and we’ll look at raising it.

    Fair use

  • Mail between people

    Patra is for business mail written by people: replies, quotes, invoices and messages within your team. Newsletters, marketing and cold outreach aren’t allowed.

    Acceptable Use Policy

  • Sending limits

    Up to 50 recipients per message, 400 recipients per address an hour and 1,000 a day, plus your plan’s daily total. Each recipient counts as one email.

    Same rules on every plan

  • One shared pool

    Everyone shares your plan’s storage. Limit any mailbox if you want to, and get a warning at 80% and 95%.

    Storage pool

Simple billing. No surprises.

  1. Step 1: Start free

    Every plan is free for 14 days, from the day your account is approved. No payment details are needed.

  2. Step 2: Choose your plan

    Pick your plan in Billing in your admin console, and change it whenever you like during your trial. Online payments are in test mode for now: if you subscribe, the payment is simulated and no real money is charged.

  3. Step 3: Nothing changes while we test

    While payments are in test mode, nothing changes for your mailboxes when your trial ends.

  4. Step 4: When real payments start

    You get at least 14 days to subscribe. Plans are then billed yearly, and renew every year until you cancel.

Prices are in US dollars, plus applicable tax. Paddle, our merchant of record, handles payment, tax and invoices. See our Refund Policy and Terms of Service.

Selling email to your clients?

Partner pools start at 75 GB, with your brand on your clients’ console. Prices on request.

The partner programme

Questions, answered.

Something else? Write to hello@trypatra.com.

Your free trial and billing
Storage, limits and fair use
Export your mail or close your account

Do you charge per user?

No. You pay for your account’s storage. Add as many people, aliases and groups as you need, within fair use, and your price stays the same.

How much storage do we need?

Add up the mailbox sizes at your current provider and pick the plan above the total, with room to grow. Imported mail counts towards your storage. You can move to a bigger plan at any time, and it applies at once.

What counts towards storage?

Everything kept in your mailboxes, including attachments, Sent, Trash and Junk. Trash and Junk are emptied automatically after 30 days.

What happens if we run out of storage?

We warn you at 80% and 95%. If storage fills up, new mail is held and delivered as soon as there’s space. Anything held for more than 3 days goes back to its sender. You can move to a bigger plan at any time, or give any mailbox its own limit so one person can’t fill the plan.

What happens if we reach the daily sending total?

Sending pauses for the whole account until the 24-hour window moves on; receiving isn’t affected. Each recipient counts as one email. A bigger plan raises the daily total at once.

Can I change plans later?

Yes. A bigger plan applies at once, and you see the amount for the rest of the period before you confirm. A smaller plan starts at your next renewal, as long as your mail fits. If it won’t fit, we email you before the renewal; if it still doesn’t fit, you stay on your current plan and we tell you.

Can we pay monthly?

Plans are billed yearly. If you need more than 50 GB, talk to us.

Which currencies and payment methods can I use?

Prices are set in US dollars. Paddle’s checkout shows your local currency where it’s available, and the payment methods offered in your country. Your invoices come from Paddle. While payments are in test mode, the checkout takes only Paddle’s test card, which Billing shows.

Do prices include tax?

No. Paddle adds any sales tax or VAT that applies where you are, and shows it before you pay.

What happens when the free trial ends?

Online payments are in test mode for now: no real money is charged, and nothing changes for your mailboxes when the trial ends. When real payments start, you get at least 14 days to subscribe.

Can I cancel?

Yes, at any time, from Billing. Your plan stays active until the end of the period you’ve paid for. See our Refund Policy.

Are there setup fees or contracts?

No setup fees. You pay a year at a time, and you can cancel before your plan renews.

Bring your team to your own domain.

Free for 14 days. No payment needed to start.

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