Webmail basics
Webmail works in any browser, on computers and phones. Here’s how to get started.
On this page
Sign in
Go to mail.trypatra.com and sign in with your full email address and your password. New here? Your admin sends you a setup link to choose your password first.
Find your way around
- Mail and Contacts are in the bar on the left (at the bottom on phones). Settings is the gear.
- The first time you sign in, Start Tour shows you around.
- Keyboard shortcuts: c writes a new message, / searches, and ? lists every shortcut.
Settings worth a look
| What | Where |
|---|---|
| Your signature and the addresses you send from | Settings, then Identities |
| An automatic reply while you’re away | Settings, then Out of Office |
| Rules that sort incoming mail | Settings, then Filters, then Add Rule |
| Replies you write often | Settings, then Templates |
| Light, dark or system theme, and text size | Settings, then Appearance |
| Language and time zone | Settings, then Language, Region & Time |
Contacts
- In Contacts, use New Contact, or import a vCard file.
- Your contacts live in webmail; they don’t sync to the contacts app on your phone or computer.
Spam
Mail that looks like spam goes to Junk Mail, so check it now and then. Junk Mail and Trash are emptied automatically after 30 days.
Plus addresses
Mail to you+anything@yourcompany.com still reaches you. Use filters to sort it.
Change your password
Use Email password help and choose I want to change my password. Then update the password in your mail apps.
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