Patra vs Zoho Mail, side by side.
Zoho Mail charges per user, from US$1 per user per month billed yearly for 5 GB each; Patra charges per account, from US$35 a year for 10 GB the whole team shares. At 5 GB each, Zoho Mail Lite costs less for one to four people and for six; Patra costs less for five, and for seven to ten.
Zoho also has a free plan for up to five users where it offers it, and its Workplace plans add office apps, file storage and chat. Patra’s mailboxes are unlimited within fair use.
Last checked . List prices in US dollars before tax, from each company’s own pages. See the sources.
The quick verdict, point by point.
Zoho Mail charges for each user. Patra charges for storage that everyone in your account shares. That one difference decides most of the rows below.
| What matters | Patra | Zoho Mail |
|---|---|---|
| Best for | Teams that want one price for everyone, plenty of addresses and built-in automations, and partners who resell email to their clients | One or two people; up to five who only need webmail and Zoho’s phone app, where the free plan is offered; teams that also want office apps, chat and phone support |
| Price for 5 people, 1 year | US$49 on the 25 GB plan (room for 5 GB each), or US$35 on the 10 GB plan if 2 GB each is enough. Plus applicable tax | US$60 on Mail Lite (5 GB each), US$180 on Workplace Standard or US$240 on Mail Premium, billed yearly, plus local taxes. US$0 on the free plan where offered [1] |
| Storage | One pool for the account: 10, 25 or 50 GB, shared by everyone. Give any mailbox its own limit if you want to. More on request | Fixed per user: 5 GB (free plan and Mail Lite), 10 GB (Mail Lite 10 GB), 30 GB (Workplace Standard) or 50 GB (Mail Premium), and more on Workplace Professional. Pooled storage only above 1,000 users [1] |
| Mailboxes | Unlimited within fair use, up to 1,000 per account. Adding people doesn’t change your price | Each user is a paid licence at the plan’s per-user price. Free plan: up to 5 users [1] |
| Aliases and domains | Aliases, groups and a catch-all at no extra cost. Up to 100 domains, within fair use | Up to 30 addresses per mailbox (29 aliases plus the main one), and email groups on paid plans. 30 domains on paid plans, 1 on the free plan and during the trial [1][2] |
| AI | Read-only AI assistant access for admins: an AI app can look up mailboxes, domains and delivery, but can’t read mail or change anything. No AI writing in webmail | Zia on every paid plan at no extra cost: drafts, summaries and writing suggestions, with usage limits. An official MCP server too [1][19][20][21] |
| Automations | Built in: Telegram and Slack messages, signed webhooks, forwarding, automatic replies and filing. 1,000, 3,000 or 10,000 runs a month by plan | Filters for incoming and outgoing mail, webhooks and APIs, and connectors such as Zapier, Make and Power Automate. Zoho Flow is a separate Zoho product [14][15][16][18] |
| Reselling and partner branding | Partner pools from 75 GB, prices on request. Your name, logo, colour and support address on your clients’ admin console, sign-in page, setup pages and the emails we send them. Webmail and server names still show Patra | Reseller, MSP and ISP programmes, with partner discounts that aren’t published; ISPs are offered a white-labeled suite. In the product, the Zoho Mail logo can be replaced on Mail Premium and Workplace Professional [1][23] |
| Free trial | 14 days, no payment details. Until your first payment: 10 GB, 100 recipients a day and 100 automation runs a month | 15 days of Mail Premium or Workplace Professional, no credit card, up to 30 users and 1 domain. Then the free plan where it’s offered; elsewhere mail stops until you upgrade [2][3] |
| Support | By email, with a help centre of step-by-step guides | 24x7 email, chat and phone support on paid plans [1][26] |
Price example: five people, one year.
Five people who each keep up to 5 GB of mail, 25 GB in all. List prices checked on 16 October 2026, billed yearly, before tax.
| Plan | Arithmetic | Total a year |
|---|---|---|
| Zoho Mail Lite, 5 GB for each person [1] | 5 users × US$1 per user per month × 12 months | US$60 |
| Patra 25 GB plan, shared by all five | 1 account × US$49 a year | US$49 |
| Difference | US$60 − US$49 | US$11 a year less with Patra |
How team size changes the answer
Zoho Mail Lite at US$12 per user a year (US$1 a month, billed yearly), against the Patra plan that fits the same storage.
| Team and storage | Zoho Mail Lite | Patra | Lower list price |
|---|---|---|---|
| 2 people, 5 GB each (10 GB) | 2 × US$12 = US$24 | US$35: 10 GB plan, 400 recipients a day | Zoho Mail |
| 3 people, 5 GB each (15 GB) | 3 × US$12 = US$36 | US$49: 25 GB plan, 600 recipients a day | Zoho Mail |
| 5 people, 2 GB each (10 GB) | 5 × US$12 = US$60, with 5 GB each | US$35: 10 GB plan, 400 recipients a day | Patra |
| 5 people, 5 GB each (25 GB) | 5 × US$12 = US$60 | US$49: 25 GB plan, 600 recipients a day | Patra |
| 10 people, 5 GB each (50 GB) | 10 × US$12 = US$120 | US$79: 50 GB plan, 1,000 recipients a day | Patra |
| 20 people, 2 GB each (40 GB) | 20 × US$12 = US$240, with 5 GB each | US$79: 50 GB plan, 1,000 recipients a day | Patra |
At 5 GB each, Zoho Mail Lite costs less for one to four people and for six; Patra costs less for five, and for seven to ten. Beyond 50 GB in all, Patra’s price is on request. Patra’s daily sending total is shared by the whole account, while Zoho’s limits are per user. And where Zoho’s free plan is offered, up to five people pay nothing.
Feature by feature, with sources.
What each service offers today, from its own pages. The numbers in brackets link to Zoho’s pages in the sources.
Price and billing
| Feature | Patra | Zoho Mail |
|---|---|---|
| How you pay | One price per account, set by storage | A price per user, set by plan [1] |
| Lowest price | US$35 a year for 10 GB shared by the whole team | US$1 per user per month, billed yearly, for 5 GB per user (Mail Lite) [1] |
| Billing period | Yearly only | Yearly only on Mail Lite and Mail Premium. Workplace Standard and Workplace Professional can also be paid monthly, at US$4 and US$7 per user per month. Mixing plans needs yearly billing [1] |
| Free plan | None. Every plan is free for its first 14 days | Up to 5 users on one domain with 5 GB each, for webmail and Zoho’s phone app, in some of Zoho’s data centres [1][3] |
| Tax | Plus applicable tax, added by Paddle, our merchant of record | Plus local taxes [1] |
| Changing or cancelling | A bigger plan applies at once. Cancel any time, and the plan runs to the end of the period you’ve paid for | Zoho describes Workplace as pay-as-you-go: upgrade, downgrade or cancel at any time, with no long-term contracts [1] |
Storage, mailboxes and sending
| Feature | Patra | Zoho Mail |
|---|---|---|
| Storage | One pool for the account: 10, 25 or 50 GB. Any mailbox can have its own limit, from 1 GB | Per user: 5 GB (Mail Lite), 10 GB (Mail Lite 10 GB), 30 GB (Workplace Standard), 50 GB plus 50 GB of retention storage (Mail Premium), and more on Workplace Professional. Pooled mail storage only on Workplace Enterprise, above 1,000 users [1] |
| More storage | Move to a bigger plan, which applies at once. More than 50 GB on request | Yearly add-ons, each given to one user: for example 10 GB for US$1, 25 GB for US$2.50 or 50 GB for US$5 [4] |
| When storage is full | New mail is held and delivered once there’s space; anything held for more than 3 days goes back to its sender. Warnings at 80% and 95% | New mail can’t be received until space is freed [2] |
| Mailboxes | Unlimited within fair use, up to 1,000 per account, at no extra cost | Each user is a paid licence; any team size [1] |
| Domains | Up to 100 per account, within fair use | 30 on paid plans; 1 on the free plan and during the trial [2] |
| Extra addresses | Aliases, groups and a catch-all at no extra cost, and plus addresses such as name+anything@ | 30 addresses per mailbox: 29 aliases plus the primary address. Email groups on paid plans [1][2] |
| Sending limits | One daily total for the whole account: 400, 600 or 1,000 recipients a day, by plan. Each address can send to 400 recipients an hour and 1,000 a day | Per user, over a rolling hour: 50 to 500 emails an hour to outside addresses, depending on sender reputation, and 1,000 an hour inside your organisation [2] |
| Recipients per message | Up to 50 | Up to 150 outside recipients on paid plans (100 on the free plan), and 500 inside your organisation [2] |
| Bulk and marketing mail | Not allowed: Patra is for business mail between people | Not permitted; Zoho points to Zoho Campaigns for marketing mail and Zoho CPaaS for transactional mail [2] |
| Message size | Incoming messages up to 35 MB in total. Keep outgoing attachments under about 25 MB | Incoming messages up to 40 MB. Attachments up to 30 MB (40 MB on Mail Premium and Workplace Professional), with links for bigger files [1][2] |
Webmail, mail apps and devices
| Feature | Patra | Zoho Mail |
|---|---|---|
| Webmail | In any browser, with search, filters, templates, keyboard shortcuts and 27 languages | On every plan [1][3] |
| IMAP and SMTP | Yes, for any mail app, with a setup page for each person and guides for iPhone, Android, Mac, Outlook and Thunderbird | IMAP on paid plans, once each person turns it on in settings, and SMTP for sending from mail apps [1][5][7] |
| POP | Not available | On paid plans, from one device [1][6] |
| Exchange ActiveSync | Not available; Outlook connects over IMAP | On paid business plans, for phones and other ActiveSync apps, including Outlook 2013 and later. Not for Outlook for Mac or Apple Mail on a Mac [8] |
| Own apps | No Patra app: use webmail or your own mail app | Zoho Mail for iOS and Android, a separate admin app, and desktop apps [1][10][11] |
| Contacts on phones and computers | Contacts live in webmail and don’t sync to phone or computer contacts apps | Sync over CardDAV and Exchange ActiveSync [8][9] |
| Office apps, file storage, chat and meetings | Not included: Patra is email only | Included on Workplace plans. Mail Lite and Mail Premium include the free edition of Zoho Cliq for chat [1] |
Admin, security and privacy
| Feature | Patra | Zoho Mail |
|---|---|---|
| Admin console | Add people one by one or from a CSV file (up to 100 per file), send setup links, set per-mailbox limits, suspend and resume, and see an audit log of admin actions | Role-based access, custom security policies and audit logs; retention and eDiscovery on Mail Premium and Workplace Professional; bulk import of up to 1,000 users at a time [1][2][27] |
| Two-step sign-in | For the admin console, with backup codes, and for mailboxes in webmail, with app passwords for mail apps | Two-factor sign-in that admins can turn on for the whole organisation, with app-specific passwords for mail apps [12] |
| Encryption | Encrypted in transit (TLS) and at rest. Patra’s servers can read mail in order to deliver it, filter spam and show it in webmail | TLS and AES-256 encryption at rest; PGP on paid plans, and S/MIME on Mail Premium and Workplace Professional [1][27] |
| Domain authentication | DKIM signing, SPF and DMARC, with a DNS checker that explains mistakes | SPF, DKIM, BIMI and DMARC [27] |
| Recovering deleted mail | A deleted mailbox can be restored for 30 days. Backups every 6 hours, kept 35 days | Deleted emails and whole mailboxes can be recovered for 30 days [2] |
| Ads and your data | No ads, no selling of personal data and no AI training on your mail | No ads and no selling of your data. Zoho says it doesn’t use your data to train external AI models [1][21] |
| Where data is kept | Our Subprocessors page lists each provider, what it does and where it processes data | You choose your country at sign-up, and that sets your data centre; Zoho lists 10+ data centres worldwide [27][28] |
AI and automations
| Feature | Patra | Zoho Mail |
|---|---|---|
| AI in the mailbox | None: no AI writing, summaries or search in webmail | Zia on every paid plan at no extra cost: writes emails from a prompt, summarises them, suggests text as you type and checks your writing. An admin turns it on, and usage is limited. Admins can add their own key for GPT, Gemini, Claude or Cohere; Zoho says the choice of AI models depends on whether Zia for Mail is available in your region [1][20][21] |
| AI apps (MCP) | A read-only admin connector. AI apps that support custom connectors, such as Claude and ChatGPT, can look up your plan, storage, mailboxes, DNS records and delivery; they can’t change settings, send mail or read anyone’s mail. Off until the account owner turns it on | An official Zoho Mail MCP server, free on free and paid plans, with admin tools and user tools for mail, folders, tasks and settings [19] |
| Built-in automations | Telegram and Slack messages, signed JSON webhooks, forwarding with attachments, automatic replies, labels and folders. 1,000, 3,000 or 10,000 runs a month by plan, and 100 during the trial | Filters for incoming and outgoing mail can move, tag, flag, forward, add CC or BCC, or create a task [14] |
| Other tools | A signed webhook for each matching email, for Zapier, Pabbly Connect, Make, n8n or your own code. Some of those tools need a paid plan of their own for webhook triggers | REST APIs and webhooks; connectors for Zapier, Make, IFTTT, Power Automate, Integrately and Pipedream; Zoho Flow is a separate Zoho product [15][16][17][18] |
Support, partners and moving in
| Feature | Patra | Zoho Mail |
|---|---|---|
| Support | By email at hello@trypatra.com, with a help centre of step-by-step guides | 24x7 email, chat and phone support on paid plans [1][26] |
| Partner programme | One pool for your team and every client, from 75 GB, paid monthly or yearly, prices on request. You bill your clients at your own prices | Reseller, MSP and ISP programmes, with a Partner Store and a Partner Console for customer organisations; partners are billed at reseller prices. Partner discounts aren’t published [22][23][24] |
| Your brand for clients | Your name, logo, colour and support address on your clients’ admin console, sign-in page, setup pages and the emails we send them. Webmail, web addresses and server names still show Patra: see the full list | The Zoho Mail logo can be replaced on Mail Premium and Workplace Professional. Paid plans can use a custom sign-in address, which goes back to Zoho’s own address after sign-in. ISPs are offered a white-labeled suite [1][13][23] |
| Moving mail in | Each person imports their own mail over IMAP from their setup page, with ready-made settings for Zoho Mail, Google Workspace and others | Migration tools on paid plans, including one-click moves from Google Workspace and Microsoft 365. Zoho says its migration specialists can help at no extra charge, with a dedicated technical agent for companies with more than 50 users [1][25][27] |
Which one fits your team?
Both are solid ways to run email on your own domain. They suit different teams.
More comparisons
See all seven providers side by side, or compare Patra with Google Workspace, Microsoft 365, MXroute, Fastmail and Proton Mail.
Switching from Zoho Mail to Patra.
Set Patra up next to Zoho Mail. Your mail keeps arriving at Zoho until you switch your MX record, which goes last.
Questions, answered.
Something else? Write to hello@trypatra.com.
Is Patra cheaper than Zoho Mail?
It depends on team size and storage. At 5 GB each, Patra costs less for five people (its 25 GB plan is US$49 a year, against US$60 on Zoho Mail Lite: 5 × US$1 × 12 months) and for seven to ten, while Zoho Mail Lite costs less for one to four people and for six. Zoho’s free plan costs nothing for up to five users where Zoho offers it. Prices checked 16 October 2026, before tax.
Does Zoho Mail charge per user?
Yes. On Zoho’s paid plans every user is billed at the plan’s per-user rate, from US$1 per user per month billed yearly (Mail Lite, 5 GB). Patra charges per account for storage the whole team shares, so adding people doesn’t change the price.
Is Zoho Mail free, and does Patra have a free plan?
Zoho Mail has a free plan for up to five users on one domain, with 5 GB each, for webmail and Zoho’s phone app only (no IMAP, POP or ActiveSync), and only in some of Zoho’s data centres. Patra has no free plan: every plan is free for its first 14 days, with no payment details needed.
Can a team share mailbox storage on Zoho Mail or Patra?
On Patra, yes: everyone shares the plan’s 10, 25 or 50 GB, and you can give any mailbox its own limit. On Zoho Mail, storage is per user; Zoho offers pooled mail storage only on Workplace Enterprise for more than 1,000 users, and extra storage is assigned to one user at a time.
Does Patra work with Outlook and phone mail apps?
Yes, over IMAP and SMTP, with a setup page for each person and guides for iPhone, Android, Mac, Outlook and Thunderbird. Patra doesn’t offer POP3 or Exchange ActiveSync, and contacts stay in webmail. Zoho Mail offers IMAP, POP and ActiveSync on paid plans, plus its own phone and desktop apps.
Which has AI features, Zoho Mail or Patra?
Zoho Mail includes Zia on paid plans at no extra cost: it writes and summarises emails and suggests text. Zoho also offers an official MCP server for AI apps. Patra has no AI in the mailbox. It offers read-only AI assistant access for admins, so an AI app such as Claude or ChatGPT can look up mailboxes, domains and delivery, but can’t read mail or change anything.
Can I resell Zoho Mail or Patra under my own brand?
With Patra’s partner programme, one storage pool covers your team and every client, from 75 GB, with prices on request. Your name, logo, colour and support address appear on your clients’ admin console, sign-in page, setup pages and the emails we send them; webmail and server names still show Patra. Zoho runs reseller, MSP and ISP programmes and offers ISPs a white-labeled suite; in the product, Mail Premium and Workplace Professional can replace the Zoho Mail logo.
How do I move from Zoho Mail to Patra?
Set Patra up next to Zoho Mail and switch your MX record last, so mail keeps arriving at Zoho until then. Each person turns on IMAP access in Zoho Mail (Zoho includes IMAP on its paid plans), with an app-specific password if two-factor sign-in is on, and imports their mail from their Patra setup page. The Switch to Patra guide has every step.
Sources. Last checked 16 October 2026.
Every Zoho fact on this page comes from Zoho’s own pages, read on 16 October 2026. Prices are the US-dollar list Zoho shows to visitors in the United States.
| Zoho page | Used for |
|---|---|
| [1] Zoho Mail pricing zoho.com/mail/zohomail-pricing.html | Plans and US-dollar prices, storage per user, billing periods, taxes, the free plan, features by plan (Zia, email groups, custom sign-in address, SAML single sign-on, PGP, S/MIME, retention, eDiscovery, logo replacement, office apps and chat), support and migration help |
| [2] Zoho Mail limits zoho.com/mail/help/adminconsole/rates-and-limits.html | Domains, aliases, sending and receiving limits, message size, full mailboxes, recovering deleted mail, bulk user import, trial domains |
| [3] Zoho Mail subscription help zoho.com/mail/help/adminconsole/subscription.html | The free plan’s web access and where it’s offered, features only on paid plans (such as IMAP), the free trial, and what happens when it ends |
| [4] Zoho Mail additional storage zoho.com/mail/help/adminconsole/additional-storage.html | Storage add-ons, their yearly prices, and how they’re given to one user each |
| [5] Zoho Mail IMAP access zoho.com/mail/help/imap-access.html | IMAP, turned on by each person in settings |
| [6] Zoho Mail POP access zoho.com/mail/help/pop-access.html | POP, from one device |
| [7] Zoho Mail SMTP zoho.com/mail/help/zoho-smtp.html | Sending from mail apps |
| [8] Zoho Mail Exchange ActiveSync zoho.com/mail/help/zoho-mail-active-sync.html | ActiveSync on paid business plans, the apps it works with (Outlook 2013 and later; not Outlook for Mac or Apple Mail on a Mac), contacts sync |
| [9] Zoho Mail CardDAV zoho.com/mail/help/CardDAV.html | Contacts sync to phones and computers |
| [10] Zoho Mail mobile apps zoho.com/mail/mobile/ | Apps for iOS and Android, and the admin app |
| [11] Zoho Mail desktop apps zoho.com/mail/desktop/ | Desktop apps |
| [12] Zoho Mail two-factor sign-in zoho.com/mail/help/adminconsole/two-factor-authentication.html | Two-factor sign-in for the organisation, and app-specific passwords |
| [13] Zoho Mail custom sign-in address zoho.com/mail/help/adminconsole/custom-login.html | The custom sign-in address and where it leads after sign-in |
| [14] Zoho Mail filters zoho.com/mail/help/filters.html | Filters for incoming and outgoing mail, and their actions |
| [15] Zoho Mail integrations zoho.com/mail/integrations.html | Connectors such as Zapier, Make, IFTTT, Power Automate, Integrately and Pipedream |
| [16] Zoho Flow for Zoho Mail zohoflow.com/apps/zoho-mail/integrations/ | Zoho Flow, a separate Zoho product |
| [17] Zoho Mail Developer Space zoho.com/mail/help/developer-space.html | REST APIs |
| [18] Zoho Mail webhooks zoho.com/mail/help/dev-platform/webhook.html | Incoming and outgoing webhooks |
| [19] Zoho Mail MCP server zoho.com/mail/help/mcp/getting-started.html | The official MCP server, its tools and the plans it works with |
| [20] Zia in Zoho Mail zoho.com/mail/help/zia-artificial-intelligence.html | What Zia does, admin set-up, usage limits, bringing your own AI key, and AI model choice by region |
| [21] Zoho Workplace AI zoho.com/workplace/ai.html | Zia at no extra cost on paid plans, and how Zoho uses your data for AI |
| [22] Zoho Mail partnership program zoho.com/mail/email-partnership-program.html | The reseller programme and the Partner Store |
| [23] Zoho Workplace partner program zoho.com/partners/workplace-partnership-program.html | Reseller, MSP and ISP partners, reseller billing, and the white-labeled suite for ISPs |
| [24] Zoho Mail partner portal zoho.com/mail/help/partnerportal/partner-portal.html | The Partner Console for customer organisations |
| [25] Zoho Mail migration zoho.com/mail/help/adminconsole/migration.html | Migration tools, including one-click moves from Google Workspace and Microsoft 365 |
| [26] Zoho Mail contact zoho.com/mail/contact.html | Phone support for paid users |
| [27] Zoho Mail home page zoho.com/mail/ | Admin controls, encryption at rest, domain authentication, data centres, help from migration specialists |
| [28] Zoho: know your data centre zoho.com/know-your-datacenter.html | How your data centre is chosen at sign-up |
Zoho Mail and the other product names on this page are trademarks of their owners. Patra isn’t affiliated with them.
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